Learning More Appreciative Listening

Louis Laves-Webb

August 26, 2014

Listening is a balance of hearing the content of what someone is sharing, as well as listening to the emotion surrounding what is being communicated. Quite often mis-communication happens when either one or both of these forms of expression are not entirely heard. When considering improving your communication skills, start with enhancing your overall ability to hear both content and emotion. This effort may include increased emotional awareness, availability, and presence.

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